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Insignia failing at pin entry
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TOPIC: Insignia failing at pin entry

Insignia failing at pin entry 1 year, 8 months ago #3822

Hi guys. First post in the forum.

I am in and Insignia, going through the motions, and when the enter pin screen appears I have a load of random characters on the screen and the spaces where the pin would appear when entering, has three solid blocks there. Obviously it says unable to gain access then.

I was told to 'force install' the software from the options & help screen on the pc. All that is there is 'Re-install' there is no 'Force install'. Not sure if that's the same thing, but I have re-installed, and updated and it is still the same. Had to send the customer away twice already.

Anyone shed any light on this?

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